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Invoicing, payments & accounts receivable

Complete the Job. Send the Invoice. Get Paid.

ServiceWorks connects job completion, automated invoicing, payment collection and accounts receivable so your team can move from finished work to collected revenue without creating another manual office process.

Auto-send at job completion Collect payment in the field External payment links Customer & Warranty A/R
ServiceWorks field service invoicing and accounts receivable dashboard

Field service invoicing software

Turn Completed Service Work Into Revenue Faster

Billing slows down when technicians finish jobs in the field but the office has to recreate invoices, send payment requests and manually follow up on receivables. ServiceWorks keeps the financial workflow connected to the job so invoices can be sent automatically, payments can be collected from the field, and outstanding balances remain visible.

Invoicing capabilities

Make Invoicing the Natural Next Step After the Job

Automatic Invoice on Job Completion

Configure the workflow so a completed job can automatically trigger the invoice process instead of waiting for office re-entry.

Branded Invoice Templates

Send professional invoices using your company branding, messaging and reusable invoice templates.

Batch Invoicing

Process multiple invoices together when your billing workflow calls for bulk action.

Automated Invoice Delivery

Send invoices automatically based on job or billing workflow rules instead of relying on manual follow-up.

Progressive & Partial Invoicing

Collect multiple payments across multi-day jobs, partial completion or installed items.

Receipts & Statements

Send customer receipts and statements while keeping billing activity tied to the account.

From service to payment

A Simpler Job-to-Cash Workflow

STEP 1

Complete the Job

Technician completes the service from the field or SWOpsCenter mobile app.

STEP 2

Create & Send Invoice

Use automation to send the invoice when the job reaches the appropriate completion stage.

STEP 3

Collect Payment

Collect on site or let the customer pay through an external payment link.

STEP 4

Track A/R

Keep unpaid Customer A/R and Warranty A/R visible until collected.

Field service payment processing

Give Customers More Ways to Pay

ServiceWorks keeps payment collection close to the service workflow so your team can collect before leaving the job, send a secure payment request, or process payments through the gateway that fits your business.

Field Payments

Collect payment while the technician is still with the customer.

External Payment Link

Send customers a payment link so they can pay outside the office workflow.

Card on File

Support card-on-file workflows and automated payment processing where configured.

Receipts

Send receipts after successful payment and keep the transaction with the customer record.

Payment options

Choose the Processing Setup That Works for You

Authorize.Net

Use ServiceWorks with your Authorize.Net payment setup.

Stripe

Connect Stripe for integrated card-payment workflows.

SWiP

Use ServiceWorks' integrated credit-card processing solution for a tighter payment experience.

Learn about SWiP →

SWOpsCenter mobile billing

Invoice and Get Paid Without Going Back to the Office

A technician can complete the job from SWOpsCenter, trigger the invoicing workflow and collect payment while still in the field—helping reduce the delay between service completion and cash collection.

Complete the job from the mobile app.
Send the invoice as part of the completion workflow.
Collect payment while still at the customer location.
Keep job, invoice and payment information connected.
Explore SWOpsCenter

Mobile Job-to-Cash

Complete
Technician finishes the work
Invoice
Invoice is created and sent
Pay
Collect in the field or send a payment link
Close
Payment and invoice remain tied to the job

Accounts receivable tracking

Track Customer A/R and Warranty A/R Separately

Not every receivable is the same. ServiceWorks gives teams visibility into unpaid customer invoices while also helping warranty-driven businesses track money that is still owed by warranty providers.

Customer A/R Tracker

See invoices awaiting payment, past-due balances and the dollar amount outstanding by customer.

  • Due and past-due invoice visibility
  • Bulk invoice processing
  • Customer credit application
  • Statements and payment links

Warranty A/R Tracker

Track receivables related to warranty service separately from customer-paid work so warranty balances do not disappear into general A/R.

  • Warranty receivable visibility
  • Outstanding balance tracking
  • Separate view from customer A/R
  • Better follow-up on unpaid warranty work
ServiceWorks invoice due and paid status tracking

Billing visibility

See What Is Due, Paid and Still Needs Attention

Filter invoices by payment state and notification status so the office can quickly understand what has been paid, what is due and where follow-up is still required.

Due and paid invoice views
Automated processing based on job or due date
Progressive and partial payment workflows
Customer credits and overpayment handling

Invoicing & payment FAQ

Field Service Billing Questions

Can ServiceWorks automatically send an invoice when a job is completed?

Yes. ServiceWorks can automate invoice processing based on the job workflow so invoice delivery does not have to wait for a separate office step.

Can technicians collect payment from the field?

Yes. Technicians can complete billing and payment workflows from the field, including through the SWOpsCenter mobile experience.

Can customers pay through an external payment link?

Yes. ServiceWorks can send external payment links so customers can pay outside the immediate field interaction.

Which payment processors does ServiceWorks support?

ServiceWorks supports payment workflows with Authorize.Net and Stripe, and also offers SWiP, its integrated credit-card processing solution.

Can I track both Customer A/R and Warranty A/R?

Yes. ServiceWorks can give teams separate visibility into customer receivables and warranty receivables so each type of unpaid work can be managed appropriately.

Shorten the Distance Between Job Completion and Payment

See how ServiceWorks connects invoicing, mobile payments, payment links and accounts receivable with your service workflow.

Schedule a Demo
See Billing in Action