Fast Sales Processing
Barcode scanning, item lookup, customer selection, discounts and streamlined register checkout.
Elevate sales, manage inventory, and unify counter & field operations. Sell the product, reserve inventory, take payment, then schedule delivery, installation or service work in one connected workflow.
POS software for businesses that also deliver and service
Sell the product, reserve inventory, take payment, schedule delivery or installation, dispatch the technician, manage parts and preserve the full customer history—in one connected workflow.
POS capabilities
Barcode scanning, item lookup, customer selection, discounts and streamlined register checkout.
Stock deduction, purchasing, receiving, returns, transfers and visibility across locations.
Integrated payments within ServiceWorks for a smoother checkout and simpler transaction reconciliation.
Keep customer profiles, purchases, invoices, jobs and service history together for a complete view.
Turn a retail transaction into scheduled delivery, installation or service work without re-entering data.
Sales, inventory, technician and operational KPIs—with ServicePanda AI helping surface actionable insights.
Flexible retail transactions
ServiceWorks POS gives appliance, furniture and service retailers the flexibility to complete a sale even when serial numbers, payments, customer credit or returns need to be handled differently.
Sell serialized inventory even when the exact serial number is not known at checkout, then assign the serial number later when the item is allocated, delivered or installed.
Apply multiple payments to the same POS transaction so customers can pay over time or use more than one payment method against a single sale.
Sell on account for approved customers and establish customer credit limits to help teams manage account-based purchasing.
Apply discounts at the individual item level, giving the sales team more control over pricing without discounting the entire transaction.
Process POS returns and refunds while keeping the transaction connected to the customer, sale and inventory workflow.
Keep payments, discounts, serialized items, returns, delivery, installation and future service tied back to the same customer journey.
Connected workflow
Sell the product and reserve inventory.
Take payment through the connected POS workflow.
Schedule delivery or installation and dispatch the technician.
Manage parts and preserve the full customer history after the sale.
Proven at scale across retail + service
Connected ecosystem
Marcone • Reliable • Encompass
ServicePower • ServiceBench
Shopify • QuickBooks Online
SWiP • Stripe • Auth.Net
Zapier • Webhooks • REST APIs
FAHW • LG integrations
Online Booking • AI Lead Generation
SMS + voice workflows
AI-powered service notes • Parts triage • Operational Insights • Customer intelligence
POS software FAQ
Yes. The POS workflow can connect the customer sale with future delivery, installation or service work so teams do not have to re-enter the transaction in a separate field service system.
Yes. ServiceWorks supports inventory workflows including stock visibility, purchasing, receiving, returns and inventory activity tied to sales and service operations.
SWiP is ServiceWorks Integrated Payments, designed to keep payment processing connected to ServiceWorks transactions and customer records.
Yes. ServiceWorks can complete the sale first and allow the serial number to be assigned later when the specific inventory unit is allocated, delivered or installed.
Yes. Multiple payments can be applied to the same POS transaction, supporting more flexible payment scenarios for customers.
Yes. Approved customers can purchase on account, and credit limits can be configured to help manage customer purchasing exposure.
ServicePanda extends the platform with AI-powered service notes, parts triage, operational Insights and customer intelligence—helping teams move from transaction data to faster, more informed action.
Walk through counter sales, serialized inventory, multiple payments, customer credit, returns, SWiP payments, delivery, installation and connected field service with a ServiceWorks product specialist.
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